Texts, emails, phone calls — can you tell real scams from legitimate messages? 10 real examples to test your instincts.
Question 1 of 10Score: 0
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SMS
Royal Mail / Parcel Force
RoyalMail: Your parcel ref GB847291X is awaiting collection. Redelivery fee required: £1.99. Settle before midnight: bit.ly/parcelRMGB
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Email
HMRC / Tax Authority
From: no-reply@hmrc.gov.uk
Your 2025 Self Assessment tax return — confirmation of receipt
Dear Customer, we confirm receipt of your 2025 Self Assessment tax return. You can view your tax account details by signing in at gov.uk/personal-tax-account.
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Appel téléphonique
Votre banque
"Hello, this is James Wilson from your bank's security team. We've detected a fraudulent transfer attempt of £2,400 on your account. To block this, I need the security code you just received by text. Can you give it to me?"
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Email
Amazon
From: no-reply@amazon-security-alert.net
⚠️ Your Amazon account has been suspended — Action required within 24 hours
Dear customer, we have detected unusual activity on your account. To avoid permanent suspension, please verify your information immediately by clicking the link below. Deadline: 24 hours.
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SMS
NHS / Health Services
NHS: Your NHS card needs renewal. Update your details at: nhs-card-renewal.com to receive your new card within 15 days.
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Email
Netflix
From: info@netflix.com
Your Netflix receipt — Standard subscription £10.99
Hello, your monthly payment of £10.99 for your Netflix Standard subscription has been processed successfully. Next billing date: 7 June 2026. To manage your subscription, sign in at netflix.com.
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Message Facebook Messenger
Votre ami(e)
Message from Sarah Johnson : "Haha t'as vu cette vidéo ? On dirait toi ! 😂 [lien]"
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Email
Votre employeur
From: hr@your-company.co.uk
Reminder — Bank details update form
Hello, as part of our payroll system update, please complete the attached form with your new bank details before Friday 5pm. Without a response, your salary payment may be delayed.
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SMS
DHL
DHL Express: Your shipment 1234567890 is out for delivery. Estimated delivery today between 2pm and 5pm. Track your parcel: dhl.com/en
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Appel téléphonique
Microsoft Support
"Hello, this is Microsoft Technical Support. We've detected a serious breach on your Windows computer. Hackers are accessing your files right now. To secure your system, you need to install our remote protection software immediately. I'll guide you through it step by step."